We’re working with VMO2 on some research into network connectivity and how it affects traders and their businesses, and we’d really value your input.
A major new report by Communications Chamber has outlined a number of case studies demonstrating what could be unlocked through reform, including services that would benefit small traders. It argues that barriers and constraints around specialised service status could prevent
developers from even considering innovation in the UK, leading them instead to build and launch new products in countries where regulatory frameworks are more supportive.
Many of these innovations would assist small businesses. For example, vendors operating in busy market and event environments may increasingly rely on mobile connectivity to carry out critical tasks such as processing payments, where even short delays can lead to long queues and lost sales.
Current net neutrality rules hamper operators – and even customers themselves – from prioritising these time-sensitive services. Reforming the rules would unlock apps providing essential capabilities like payment services, supporting productivity, customer experience and economic activity. All three major mobile operators (O2, EE and VodafoneThree) have called for reform that would level the playing field and not favour any single operator. More information here: Reform net neutrality rules to unlock innovation and new mobile network investment, report says – Virgin Media O2
As traders, your experience is particularly important. Whether it’s poor signal affecting card payments, taking orders, contacting customers, using social media, accessing online services, or simply staying connected while trading, we want to understand the real-world impact.
Please take a few minutes to complete the survey and tell us about your experience. Your feedback will help us understand the challenges you face and, ultimately, help us to help you and your business.
VMO2 x NMTF Research – Fill in form
It’s important that we reach the right people to make a difference.
Please sign the petition and use our template letter to contact your local MP, helping us make sure your views and experiences are heard and understood.
